During the initial lockdown imposed to control the spread of COVID-19 individuals suddenly were unable to physically attend at their workplaces. Hence, most were left with the choice to resort to virtual platforms to continue working. This change in situation has suddenly increased the engagement of people in the digital platforms and subsequently increased the number of internet users. Consequently, it has encouraged businesses, institutions, and entrepreneurs alike to reach out to people via digital platforms, and urged institutions to innovate and develop virtual infrastructure to serve clients and customers. In the meantime, it has created major concerns like privacy issues and data security that has not been addressed adequately. Continue reading..